What Does Route 46 Hyundai Offer Drivers from Hackettstown, Hopatcong, Dover NJ, Denville, Randolph, and Lake Hopatcong? Truly Exceptional Customer Service from Every Angle

Here at Route 46 Hyundai, everything we do revolves around you. Our various teams are trained to address your needs from the moment you walk through the door, whether you're in the market for your next vehicle or tuning up your current one.

Starting with our selection of new Hyundai models, our Hackettstown showroom is the place to be if you're in the market for a Hyundai Elantra, Tucson, Accent, Sonata or Santa Fe.

Looking to save some money in the search for your next car? Route 46 Hyundai also carries a wide range of used cars from Hyundai, as well as today's other top automakers.

Once you've chosen your next car, Route 46 Hyundai helps you take those all-important next steps towards driving home the Hyundai of your dreams. Our team of financing experts are trained to sort through various auto loan and lease details in order to help you find the right one for your needs.

Even after you've driven your new Hyundai Elantra, Tucson, Accent, Sonata or Santa Fe out of our showroom, Route 46 Hyundai continues to support you in order to ensure you have a great ownership experience. Our Hyundai service department offers everything from routine maintenance to repairs, when they're needed. And for those of you who prefer to tinker under the hood yourselves, we keep a healthy stock of auto parts for your endeavors as well.

As you can see, Route 46 Hyundai is equipped to handle all of your automotive needs, though we also keep in mind that everybody brings something different to the table. That's why we encourage you contact us today to see what we can do for you today by visiting us at 28 & 40 US Highway 46 in Hackettstown, New Jersey.

Rave Reviews for Route 46 Hyundai

Dealership Receives #1 in Service Satisfaction for Second Year in a Row

Route 46 Hyundai has received the #1 Customer Satisfaction rating for their service department for 2018. They also received such a rating during 2017. The award is based on Customer Service scores submitted to the manufacturer after the service visit has been completed. After each service visit, an email is sent to the customer that contains a survey to review their experience. Route 46 Hyundai achieved the top ratings for all visits during 2018 amongst all Hyundai dealerships within the district.

"We have taken it upon ourselves to truly listen to our clients and take action based on their feedback, whether it is positive or negative," said Dave Welker, Service Manager of Route 46 Hyundai.

The Route 46 Hyundai service location has expanded its operation and now has a satellite location, which allows them to better accommodate service requests. Customers used to have to wait weeks to get in for an appointment, but now they can get customers in within a few days.

Welker believes a very important key to their success has been the addition of Vivian Coulson to their staff. Coulson was hired as the Client Relations Manager to engage with customers and speak to them about their feedback. "I enjoy being able to speak with customers about their experience. I am able to take their feedback and work with our staff to improve our process, so we can continue to better serve our customers accurately and efficiently," stated Coulson.

CJ Meyer, General Manager of Route 46 Hyundai, stated, "We take great pride in all departments of our dealership. We help our customers through the sales process and make it as painless as possible. The fact that they trust us to bring their vehicle back to us for service, and continue to do so time and again, is a great compliment. We appreciate our customers and are honored they think so highly of our service department."